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Shipping policy

📥 Processing & Handling

Orders are typically processed within 1–2 business days. We ship Monday–Friday, excluding holidays. Once shipped, you’ll receive a tracking number via email.

🛑 Shipping Restrictions

Due to state laws, we cannot ship kratom to the following states:

  • Alabama
  • Arkansas
  • Indiana
  • Rhode Island
  • Vermont
  • Wisconsin
  • Florida
  • Georgia 
  • Louisiana 

👧 Age Restrictions

Some states allow kratom sales but impose a minimum age requirement. Customers must meet these age restrictions to place an order:

  • Arizona — 18+
  • Colorado — 21+
  • Illinois — 18+
  • New Hampshire — 18+
  • Nevada — 18+
  • Oregon — 21+
  • Tennessee — 21+
  • Utah — 21+
  • South Carolina — 21+

We reserve the right to verify age before shipping.

🚧 Delivery Issues

If your package is delayed or marked as delivered but not received, please contact us at support@coastalkratom.co. We’ll work with the carrier to resolve the issue.

Disclaimer: These statements have not been evaluated by the Food and Drug Administration (FDA). Products sold by Coastal Kratom Co are not intended to diagnose, treat, cure, or prevent any disease. Please consult your physician before use, especially if you are pregnant, nursing, taking medication, or have a medical condition.