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Accessibility Policy

At CoastalKratom.co, we are committed to ensuring digital accessibility for all users, including those with disabilities. We believe everyone should be able to access our website and enjoy a seamless, inclusive shopping experience—regardless of ability.

Ongoing Accessibility Efforts

To help us achieve our accessibility goals, we have implemented the UserWay Accessibility Widget on our website. This tool enhances usability and provides customization options such as:

  • Screen reader optimization

  • Keyboard navigation assistance

  • Text resizing and spacing

  • Color contrast adjustments

  • Dyslexia-friendly font options

  • Highlighting of links and headers

We continually review our website content and features in line with Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to ensure we're doing our part to create a barrier-free experience.

Continuous Improvement

Accessibility is an ongoing effort. We regularly scan our site for potential issues and work with accessibility experts and developers to improve the user experience for everyone.

If you encounter any accessibility barriers or have trouble accessing any part of our website, please let us know. Your feedback helps us improve and better serve all customers.

Contact Us

If you need assistance or wish to report an accessibility issue, you can reach us at:

  • 📧 Email: support@coastalkratom.co

  • 📞 Phone: 866-425-3209

  • 💬 Live Chat: Available during business hours via the chat icon on our site

We aim to respond to all accessibility-related inquiries within 1–2 business days.